Audiences
Define the different target segments you tailor content for
Audiences allow you to define the different target segments you tailor content for. By specifying audience-specific details and writing rules, you can ensure your workflows generate content that resonates with each unique segment.
Audience Attributes
For each Audience, you can define:
Audience Name
The audience segment name (e.g., "Enterprise Customers," "Small Business Owners," "Content Marketers").
Audience Description
Describe this audience and what matters to them. Include:
Who they are (job titles, company size, industry)
Their goals and motivations
Their pain points and challenges
What language and terminology resonates with them
Writing Rules
These rules help with structure and content for all workflows creating or refreshing content for this audience. Use one rule per line. You can toggle "Show global rules" to see how your audience rules fit within your global guidelines.
Example
A company might define audiences for:
Enterprise Customers
Description: "Decision-makers at companies with 1000+ employees. They prioritize security, compliance, scalability, and ROI. They need to justify purchases to multiple stakeholders and have longer sales cycles."
Writing Rules:
Emphasize enterprise-grade security and compliance
Include ROI calculations and business impact metrics
Reference case studies from similar-sized companies
Small and Medium Businesses
Description: "Founders and marketing leads at companies with 10-500 employees. They're resource-constrained, value ease of use, and need quick time-to-value. Price sensitivity is higher."
Writing Rules:
Focus on ease of implementation and quick wins
Highlight self-service capabilities
Avoid enterprise jargon
Content Marketers
Description: "Content team members responsible for creating and managing content at scale. They care about quality, efficiency, and maintaining brand voice across high volumes of content."
Writing Rules:
Use content marketing terminology
Focus on workflow efficiency and scale
Emphasize quality and brand consistency
Adding Audiences
Navigate to the Audiences tab in your Brand Kit
Click Add Audience
Enter the Audience Name
Add an Audience Description explaining who this audience is and what matters to them
Add Writing Rules specific to this audience (these help with structure and content for all workflows creating content for this audience)
Save your changes
Audience Variables
When an Audience is selected, use these variables:
Audience
{{brand_kit.audience}}
Access the selected audience's details.
Audience Name
{{brand_kit.audience.name}}
Name of the selected audience.
Audience Description
{{brand_kit.audience.description}}
Understand who you're writing for.
Audience Writing Rules
{{brand_kit.audience.writing_rules}}
Apply audience-specific writing rules.
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