G2

Integrate your Workflow with G2

The G2 Integration step allows you to connect your AirOps workflows directly with your G2 account. This integration enables you to pull product data, review answers, and survey responses from G2 programmatically.

How to Configure the G2 Integration Step

Authentication

Before using the G2 integration in your workflows, you must first connect your G2 account in the AirOps Settings:

1. Navigate to ⚙ Settings > Integrations

2. Find the G2 section and click "Configure"

3. Complete the OAuth authentication process by granting AirOps the necessary permissions

Action Types

The G2 Integration supports the following actions:

• Get Products: Retrieve a list of products listed on G2

• Get Answers: Retrieve review answers for a specific product

• Get Reviews: Retrieve survey responses submitted by G2 reviewers

Action-Specific Parameters

Get Products

• Product Name (Optional): Filter results by product name (e.g. Salesforce)

• Domain (Optional): Filter by product domain (e.g. salesforce.com)

• Slug (Optional): Filter by G2 product URL slug (e.g. salesforce-crm)

• Page Size (Optional): Number of results per page (max 100, default 10)

• Page Number (Optional): Page number to retrieve (default 1)

Get Answers

• Product ID (Optional): Filter answers by G2 product UUID (e.g. 5079d5b8-c6f0-4b0e-96a9-44b8c9d3a6f1)

• Page Size (Optional): Number of results per page (max 100, default 10)

• Page Number (Optional): Page number to retrieve (default 1)

Get Reviews

• Submitted After (Optional): Return reviews submitted after this date (RFC3339 format, e.g. 2024-01-01T00:00:00Z)

• Submitted Before (Optional): Return reviews submitted before this date (RFC3339 format)

• Published After (Optional): Return reviews published after this date (RFC3339 format)

• Published Before (Optional): Return reviews published before this date (RFC3339 format)

• Page Size (Optional): Number of results per page (max 100, default 10)

• Page Number (Optional): Page number to retrieve (default 1)

Common Use Cases

• Pulling recent product reviews to generate competitive analysis content

• Summarizing customer feedback with an AI step to surface key themes

• Monitoring sentiment trends over time using date-filtered review data

• Enriching content with real social proof and review quotes from G2

Error Handling

By default, the G2 Integration step will terminate the workflow if it fails. You can configure it to continue by selecting "Continue" instead of "Terminate Workflow" in the step settings.